A message from Victor Hertz, President of Accredited Language Services, regarding the COVID-19 pandemic
Accredited Language Services has activated its emergency protocols to ameliorate the impact of the COVID-19 health crisis on you, our staff and our suppliers. These measures will allow us to continue delivering best-in-class service while acting within the guidelines of the CDC and other government agencies.
In particular, we’ve implemented remote access and distributed workflows for all product lines and services. We are working remotely but are 100% operational. Note that our secure data centers and multiple office locations add redundant capabilities for meeting the challenges of the current health crisis.
Services such as translation, transcription and multimedia will be delivered via email and/or our secure FTP site. (Note that certification of translations and transcripts may be delayed as this requires notary seals and signatures be affixed in person to the final work product.)
If you need translation or transcription please email us as appropriate at:
translation@accreditedlanguage.com
transcription@accreditedlanguage.com
For interpreting please email us at:
interpreting@accreditedlanguage.com
For multimedia services including voiceovers, subtitles and captions please email us at:
multimedia@accreditedlanguage.com
All individuals who deliver services in person — specifically interpreters — have been advised to self-quarantine in any instance where they feel sick, exhibit symptoms, or come in contact with persons exposed to the Coronavirus.
As an alternative to face-to-face interpretation please consider remote interpreting. Accredited offers a secure HIPAA-compliant 24/7 over-the-phone interpreting service in more than 200 languages and dialects. If you do not already have an account for telephonic interpreting we can set one up for you at no charge. Please call us immediately at 1-800-788-0450 to discuss this option.
In all instances your well-being and that of our staff is of the highest priority and as new information becomes available we will adapt our processes to emerging facts and recommendations. Accredited has literally been through fires, floods, hurricanes, recessions, stock market crashes and even the aftermath of 9/11 during our nearly forty years of doing business.
We have the experience and the expertise to get through this crisis and provide you with the services you want and need.
Thank you,
Victor Hertz
President
Accredited Language Services
