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In order to make online videos accessible to everyone, creators must account for those viewers who may be visually impaired or hard of hearing.
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One feature of YouTube that seems to have caught on is automated subtitles. At first glance, the feature is convenient, cost-effective (usually free), and fast. But before you go running to hit the “upload” button, there are a few things you should keep in mind.
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What happens if the person reporting a crime, fire or injury speaks a different language than the emergency personnel? In these cases, telephonic interpreting services can quite literally be a life-saver.
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